Terms & Conditions

To contact us, write to ASG Services Limited, Unit 8, Easter Court, Westbrook, Warrington, Cheshire, WA5 7ZB, or call us (24 hour message line) on 01925 710923. Alternatively click here to email us at any time.

Secure On-Line Ordering

Our site offers secure shopping facilities for your peace of mind. We accept credit and debit card payment, and your order is processed only when your goods are ready to ship. If you prefer not to use card payment, you can print off your order and send it with a cheque made payable to ASG Services Limited at the above address. Alternatively you can telephone your order through to our sales team on (01925) 710923. Please have your order details and credit card number ready when you call. If your item is not in stock, or is a made-to order item, we will email or telephone you with an expected delivery date.

Returns policy

In the unlikely event that you are not delighted with your goods, we will offer you a replacement or refund on stock items. We request that you return unsuitable goods to us in new, unused condition within 7 working days of receipt. Made-to-order items are non-returnable unless deemed faulty by the customer and ASG Services Limited. Our returns policy complies with the UK's Consumer Protection (distance selling) regulations.

Privacy statement

This privacy statement explains how ASG Services collect information from you via this website and how this information is then used.

how we use the data you supply

to answer your queries via the enquiry form and contact form
to deliver our services, for example on-line tools
to send you information on our services
for general statistics and research

how we protect your details

We take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have measures in place to make sure any personal information we collect is secure. Even though we take appropriate steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure.

Use of cookies on our website

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work.

Cookies used

Google Analytics
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Follow the link below for Googles Privacy Policy

http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

E Commerce Cookies:

Needed for PHP functionality to work:

PHPSESSID

Used for keeping track of what is in your basket:

SHOPID

Related to your customer account, no personal information is stored in this cookie:

customerID

Data Plain for tracking:

uid

links

Our website contains links to other websites. We cannot be responsible for the privacy policies on other sites, we advise you to read the privacy statement of every website that collects your personal information.